Linnworks is a CRM + inventory administration system utilized by “multi channel” eCoommerce retailers to trace gross sales and order circulate by means of the likes of Amazon, eBay and BigCommerce/Shopify.

While the system is extraordinarily standard, and has lifetime help, one concern is that it does not have the simplest documentation on how one can accurately arrange its label printing facility.

I used to be lately requested to repair an issue with an organization whose label printers weren’t assigning the proper margins to newly printed labels.

I thought an issue with Linnworks – however was really a difficulty with the OS.

How It Works

Linnworks – like different third social gathering software program – sends print jobs to Home windows, Mac or Linux – which forwards the job onto the suitable printer.

The purpose right here is that Linnworks itself does little or no with the printer; it depends on the third-party drivers offered by the printer producer to maintain the label printers working on whichever system they’re allotted to.

Because of this once you’re issues with the printers, if Linnworks is sending the roles okay – it is going to seemingly be an issue with the way in which during which every printer is about up on the native system that is the issue.

Within the case of the current job I did – that is precisely what occurred.

Label Printers Are Standardized

I used to suppose that label printers had been a extremely specialised piece of apparatus, requiring particular drivers/software program to run.

What I rapidly realized was that the printers themselves had been really simply standardized instruments – usually being provided free of charge by couriers.

This meant that should you had been printing labels on both system, you’d have to make sure that you had the printer arrange accurately on the system that they had been related to.

Within the case of the problem my shopper was going through – the computer systems which had been utilizing the printers didn’t have their margins arrange accurately.

Linnworks Simply Sends Print Jobs (Would not Join Immediately To Printers)

To clarify, here is the rundown of what occurred:

  • Linnworks would print to the varied label printers put in
  • Sadly, printing from sure computer systems (there have been 5 within the community) would trigger the margins to change into bizarre
  • I seemed on Linnworks and couldn’t discover something concerning how the printers had been arrange (the usual label templates weren’t the problem)
  • I began to take a look at Home windows’ printer settings

The invention I made was that each “label” printer makes use of normal label sizes – 4×4″ or 6×4″.

This perception allowed me to contemplate the way in which during which the printers had been setup on every networked system the corporate had.

It seems that the programs utilizing the printers all wanted to specify the label measurement inside every printer.

As talked about, they had been all 4″ large; some had been 6″ tall.

By accurately stipulating the sizes of the print-stock inside the varied printers, it allowed every pc to ship right print jobs (with the best margins) to every printer.

Change Printer Preferences

To have an effect on this repair, you must entry the “Printer Preferences” inside Home windows.

That is finished by utilizing the next:

  • In Home windows 7, click on on “Begin” > “Management Panel” > “Gadgets & Printers”
  • In Home windows 10, click on onto the “Begin” button, choose the “Settings” (cog) icon from the left “charms” menu and choose “Gadgets” (choose “Printers” from the left menu)

When you’re on every of those screens, you must choose a printing system (the label printer you want to connect with Linnworks) and entry “Printing Preferences”.

To do that depends upon every system (though the outcomes are the identical in each):

  • In Home windows 7, right-click on the printer to handle and choose “Printing Preferences”
  • In Home windows 10, left-click on the printer to handle and choose “Printing Preferences” from the left menu

This may carry up the identical panel on any Home windows OS – it ought to offer you a variety of choices, with “Paper Format” & “Measurement” being two of them.

Within the “Paper Format” part, choose the next:

  • Inches
  • Portrait

Within the “Measurement” part, kind:

  • Width: 4″
  • Peak: 4″ (or 6″ relying on the print inventory)

As soon as that is finished, click on “OK” and you could want to print a take a look at label.

If it really works, it means you have set it up accurately.

If not, you could must mess around with the varied settings accessible within the printing preferences applet to get it working.

This must be repeated for all computer systems – even when they’re connecting to a different to ship a print job.