I lately found Fb Viewers Insights as a software to raised assist me perceive my audience and optimize my advert campaigns in the direction of them for higher concentrating on and get attempt to get probably the most out of each cent I put into promoting, however I bumped into an issue fairly quick.
I used to be randomly testing information for various pursuits similar to child meals and lace wigs having enjoyable studying in regards to the sorts of people who find themselves prone to be involved in these issues and altering across the viewers based mostly on gender, age, relationship standing, and job. Unexpectedly, all of the charts went clean with and simply mentioned “The info for this chart is unavailable.”
The charts are clean and present this message it doesn’t matter what I do. I reset the viewers to point out everybody and took our all of the filters. I additionally tried clicking new viewers>present everybody. I attempted clearing my browser historical past and cache + utilizing ccleaner and restarting my browser to no avail. I logged in on my telephone and nonetheless have the identical drawback.
For some cause, once I created a brand new account, it let me entry Fb Viewers Insights and it labored on that account earlier than I used to be shortly blocked by Fb for “suspicious exercise” (all I did was go to Viewers Insights) they usually requested me for an image of myself which I uploaded, however I am nonetheless blocked.
It appears to be an issue instantly linked to my account for some cause, however all I did was look by some random information about child meals and lacy wigs. I wasn’t even going by the knowledge that quick to appear like a bot or one thing. I’ve already tried contacting assist and made 3 “report an issue” tickets and have gotten no response. What’s going on and the way do I repair this to get entry? I’d be lacking out on necessary info that I must run worthwhile adverts.
**TL;DR: Fb Viewers Insights is not exhibiting me any information and simply has a message saying “The info for this chart is unavailable.” for all the pieces it doesn’t matter what and it appears to be linked to my account, however I did not do any actions to appear like a bot or something like that. I can not entry information even when I take away all of the filters, attempt new viewers>everybody, clear my browser information + ccleaner + restart the browser, or attempt logging in from my telephone.**
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