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What are a few of the operational ache factors you are experiencing as an e-comm? I am speaking after the sale, behind the scenes. Order move API to success? Dangerous addresses? Fraud? Inventory outs? Monitoring? Returns? What are your complications which might be preserving your organization from being as environment friendly as you want. I’ve run Ops for a number of e-comms and it looks like loads of them are managing through spreadsheets, particularly with multi-channel gross sales. Discovering a 3PL that has nice success AND nice tech for order move is a problem. Managing monitoring and service expectations… what are your complications and the way do you resolve them?

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