I run an eCommerce retailer that will get lots of to 1000’s of orders per day. Proper now, for orders which can be lacking an merchandise, misplaced packages, and so on. we use a google sheet with columns like:

**Date of Situation | Added by | Order # | Situation | Resolution | Identify/Handle | Expedited?**

I used to be questioning if there are any higher strategies to retaining observe of re-shipments? Was pondering Airtable might be higher however not 100% positive on that.

We use WooCommerce for the CMS + ShipStation for order administration.

Respect any recommendation!