Due to COVID-19, we’ve got had three worldwide USPS Precedence Mail packages seeming misplaced (no updates after 1.5-2 months) within the final couple weeks. We’re a fairly small firm so I’d guess we’re speaking one out of three worldwide shipments being misplaced (possibly extra).

We filed claims as a result of they had been insured (we ship with Endicia) however discovered that, though we had been insuring for the order complete (together with transport), the insurance coverage solely covers the price of the misplaced merchandise.

Lots of our orders are small with the price of the transport in lots of instances reaching or going past 50% of the price of the order. We’re a small firm working with fairly skinny margins, in order that signifies that we lose on these misplaced packages.

Is there a service that covers the transport value of a cargo is misplaced or a technique to make a declare for the postage value?

In the meanwhile we’ve determined to droop all worldwide shipments till issues get higher.

Anybody else coping with this concern?